| Kent State University

Financial Aid Specialist

Apply now Position Number: 993681
Work Type: Staff/Classified
Location: Kent Campus
Category: Full-time
Home Org/Dept: Student Financial Aid Office - Kent Campus [100470]

Job Title:

Financial Aid Specialist

Physical Location:

 Kent Campus - Kent, OH



Basic Function:

Assist in the administration of financial aid programs at one or more Kent State University campuses. Reports to designated supervisor.

Additional Basic Function – if applicable:


Examples of Duties:

Duties/essential functions may include, but not be limited to, the following: 

Assist in the administration of a large financial aid program or process, such as student loans, needs analysis, or the scholarship program; may include the advertising of scholarships, applying grading rubrics, organizing and chairing or participating on scholarship committees, awarding and/or adjusting financial aid (grants, scholarships, and loans) to student accounts, and maintaining the scholarship directory or database.

Review and analyze student accounts with regard to tuition, financial aid, auxiliary services, and other account assessments; perform mathematical computations and complete paperwork for any necessary adjustments.

May utilize spreadsheet and database software to analyze account information.

Meet with students, parents, faculty, and Academic Advisors to explain the financial aid process, including meeting with students and parents during orientation and various university programs.

Communicate with students regarding student loans, grants, scholarships, Federal Work-Study, verification, special circumstances, unusual enrollment, and other financial aid issues; prepare and mail letters and notices regarding financial aid.

Ensure compliance with federal regulations, including verification and documentation, loan administration, and financial aid standards of academic progress.

Assist in the coordination and utilization of limited federal, state, and institutional funds for scholarships, loans, and Federal Work-Study program with university departments to ensure the best possible use of available funds.

Assist in identifying students with financial aid issues during the class cancellation and deregistration process.

Enter awards, notify students via letter, and monitor scholarship accounts.

Utilize information from the National Student Loan Data System (NSDLS) to monitor student loan eligibility, evaluate new transfer students, and for other financial aid-related purposes.

Make financial aid presentations to incoming students; staff department's resource table during outreach program and other university events.

Act as a liaison between administrators, faculty, and private donors of scholarship funds.

May distribute flyers and other financial aid information to high school guidance counselors.

May train and assist other university staff, including Academic Advisors, in matters related to financial aid.

Review federal, state, and institutional regulatory changes in financial aid policies and procedures and relate to all stakeholders.

Research and reconcile financial aid discrepancies, including those in student loans, scholarship accounts, and Federal Work-Study.

May train and supervise student employees.

Participate in university committees.

Perform related duties as assigned.

Additional Examples of Duties – if applicable:


Minimum Qualifications:

High school diploma, GED, or equivalent. Two years of experience in student financial aid administration, accounting, bookkeeping, or related field.



Knowledge Of:

Financial aid guidelines regarding loans, scholarships, institutional grants, and Federal Work-Study
Student financial aid eligibility criteria, including GPA, percentage of completion, and maximum time frame requirements
Family Educational Rights and Privacy Act (FERPA)

Skill In:

Excellent customer service while complying with confidentiality laws and university policies
Verbal and written communications and interpersonal skills
Excellent organizational and time management skills
Computer applications, including proficiency in Banner and Microsoft Excel, Outlook, and Word
Use of standard office equipment, including calculator, copier, and fax machine

Ability To:

Measure and track student progress against federal financial aid requirements
Analyze information, draw conclusions, and make recommendations to supervisor and management
Perform basic and intermediate mathematical calculations, including addition, subtraction, multiplication, and division of whole numbers, fractions, and decimals; calculate percentages and compute interest charges
Prioritize and complete work tasks independently; delegate work as needed to meet deadlines
Communicate financial aid options and issues to students, parents, and university faculty and staff
Present financial aid programs to students, parents, and high school guidance counselors
Maintain scholarship database for student and parent use
Be discreet and maintain confidential information

Preferred Qualifications – if applicable:

Excellent verbal and written communication and interpersonal skills.  Excellent organizational and time management skills.  Computer applications, including proficiency in Banner and Microsoft Excel, Outlook and Word.  Use of stand office equipment, including calculator, copier and fax machine.


Asterisk (*) indicates knowledge, skills, abilities which require assessments

Working Conditions / Physical Requirements:

Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently to move objects. Incumbent must be able to communicate with others. May work varied hours to include evenings and weekends during peak periods; may require occasional travel on and off-campus.

Working Schedule:

 Monday through Friday, 8:00 am. to 5:00 p.m.; however, schedule may vary to meet department needs including some holidays and weekend hours.

Additional Information:


Must pass a security check.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

For official job descriptions, visit

Kent State University is a Smoke-Free, Tobacco-Free University effective July 1, 2017. Smoking and tobacco is not permitted on any of Kent State’s campuses or other locations and properties that are owned, operated, or leased by Kent State, both domestic and international. For additional details, visit<>.


The intent of this description is to illustrate the types of duties and responsibilities that will be required of positions given this title and should not be interpreted to describe all the specific duties and responsibilities that may be required in any particular position. Directly related experience/education beyond the minimum stated may be substituted where appropriate at the discretion of the Appointing Authority. Kent State University reserves the right to revise or change job duties, job hours, and responsibilities.

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Applications close: Eastern Daylight Time

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