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Manager, Bursar's Office

Apply now Position Number: 996743
Work Type: Staff/Unclassified
Location: Kent Campus
Category: Full-time
Home Org/Dept: Bursar's Office - Kent Campus [100394]

Job Title:

Manager, Bursar's Office

Physical Location:

 Kent, OH


 $62,540 - $82,039

Basic Function:

Manage the assigned function(s) within the Bursar's Office including the daily activities, development and implementation of policies/procedures, and staff supervision. Assist the Bursar in strategic planning and compliance activities. Reports to the Bursar.

Additional Basic Function – if applicable:


Examples of Duties:

Duties/essential functions may include, but not be limited to, the following: 

Manage the daily activities and supervise staff assigned to specific functional areas (e.g. Accounts Receivable - Student, Cashiering, Collections/Check Distribution and Accounts Receivable - Other):
-May oversee billing, collection, and accounting of student funds
-May oversee cash processing, eMarket development/implementation, and deposit of University receipts
-May oversee processing/distribution of University checks and collection of delinquent receivables

Develop and monitor office services, personnel administration, and professional development of staff.

Assist in strategic planning activities for the department and make recommendations concerning utilization of staff, procedural modifications, publications consistent with department objectives and activities.

Assist in ensuring compliance and consistency with all federal, state, and University policies and regulations related to student account issues; consult with department staff to provide technical support and interpretation of policies and regulations.

Develop and implement policies/procedures to improve operational efficiency and effectiveness of Bursar's Office.

Assist in the development, maintenance and processing of COGNOS reports.

Resolve student issues as they relate to assigned function(s).

Plan, coordinate, and attend staff and various committee meetings.

Detect and correct errors; respond to external audit findings and recommendations.

Serve as liaison between Bursar's Office and other University offices, outside agencies, students and parents.

Perform related duties as assigned.

Additional Examples of Duties – if applicable:


Minimum Qualifications:

Bachelor's degree in Accounting or a relevant business field of study; and a minimum of four to five years progressively responsible accounting experience; to include one year supervisory experience or an equivalent combination of education and experience is required.



Knowledge Of:

State and federal regulations pertaining to universities; Generally Accepted Accounting Principles (GAAP) *

Skill In:

Written, verbal and interpersonal communication with the ability to communicate effectively with all components of the university and external constituents ?including well developed presentation and negotiations skills *
Intermediate to advanced skills in Microsoft Office Suite and other applicable software *
Organizing information / projects and assessment of program initiatives - while adhering to deadlines *

Ability To:

Provide leadership and direction *
Work independently and as part of a team *
Possess considerable attention to detail and maintain a high customer-focus with contacts *
Independently manage multiple projects and functions and prioritize workflow *
Maintain a collegial and constructive environment based on open communication, positive team building, and effective management of customer relationships *

Preferred Qualifications – if applicable:

Prefer Advanced degree in business-related discipline and university accounting experience.


Asterisk (*) indicates knowledge, skills, abilities which require assessments

Working Conditions / Physical Requirements:

Light work-Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently to move objects. Incumbent must be able to communicate with others. Incumbent will be required to travel from building to building and to off-site locations occasionally.

Working Schedule:

 Normal business hours, Monday through Friday 8:00 a.m. to 5:00 p.m.; however, schedule will vary to included some evening and weekend hours to meet departmental needs.

Additional Information:


Must pass a security check.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

For official job descriptions, visit 

Kent State University will become a Smoke-Free, Tobacco-Free University effective July 1, 2017. Smoking and tobacco use will not be permitted on any of Kent State’s campuses or other locations and properties that are owned, operated, or leased by Kent State, both domestic and international. For additional details, visit<>.


The intent of this description is to illustrate the types of duties and responsibilities that will be required of positions given this title and should not be interpreted to describe all the specific duties and responsibilities that may be required in any particular position. Directly related experience/education beyond the minimum stated may be substituted where appropriate at the discretion of the Appointing Authority. Kent State University reserves the right to revise or change job duties, job hours, and responsibilities.

Advertised: Eastern Standard Time
Applications close: Eastern Standard Time

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